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sorenthialux Financial Services

Privacy Policy

Your privacy matters to us. Here's how we handle your personal information at sorenthialux.

Last updated: March 15, 2025

Information We Collect

When you use our corporate finance platform, we collect various types of information to provide you with the best possible service. This includes personal details you provide directly, technical information about how you use our services, and data from your interactions with our platform.

  • Personal identification information including name, email address, and phone number
  • Professional details such as company name, job title, and business address
  • Financial data related to your corporate accounts and transactions
  • Usage patterns, preferences, and interaction history with our platform
  • Technical information including IP address, browser type, and device specifications

We only collect information that's necessary to provide our services and improve your experience. You control what personal data you share with us.

How We Use Your Data

Your information helps us deliver personalized financial services and maintain the security of your accounts. We analyze usage patterns to enhance our platform's functionality and develop new features that benefit our corporate clients.

Primary Uses

  • Processing financial transactions and maintaining account records
  • Providing customer support and responding to your inquiries
  • Sending important updates about your accounts and our services
  • Analyzing platform usage to improve performance and user experience
  • Ensuring compliance with financial regulations and preventing fraud

We never sell your personal information to third parties. Any data sharing occurs only when necessary to provide our services or comply with legal requirements, and always with appropriate safeguards in place.

Data Protection & Security

Protecting your financial information is our top priority. We employ industry-standard security measures including encryption, secure servers, and regular security audits to safeguard your data against unauthorized access.

Security Measure Description
SSL Encryption All data transmitted between your browser and our servers is encrypted using 256-bit SSL technology
Multi-Factor Authentication Additional security layers requiring verification through multiple channels before account access
Regular Security Audits Quarterly assessments by independent security firms to identify and address potential vulnerabilities
Data Backup Systems Automated daily backups stored in secure, geographically separate locations

Your Rights & Controls

Under UK data protection laws, you have significant control over your personal information. You can request access to your data, ask for corrections, or request deletion in certain circumstances.

Your Legal Rights Include

  • Requesting a copy of all personal data we hold about you
  • Asking us to correct any inaccurate or incomplete information
  • Requesting deletion of your data where legally permissible
  • Objecting to certain types of data processing
  • Requesting data portability to transfer information to another service
  • Withdrawing consent for data processing where consent was the legal basis

To exercise any of these rights, contact our Data Protection Officer using the details provided below. We'll respond to your request within one month as required by law.

Data Retention & International Transfers

We retain your personal information only as long as necessary to provide our services and meet legal obligations. Financial records may need to be kept for extended periods due to regulatory requirements, typically seven years for most business records.

International Data Handling

While our primary data processing occurs within the UK, some services may involve transfers to other countries with adequate data protection standards. We ensure all international transfers comply with UK GDPR requirements through appropriate safeguards such as standard contractual clauses.

Any third-party service providers we work with must demonstrate equivalent levels of data protection and are bound by strict contractual obligations regarding the handling of your information.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences and improve platform functionality.

  • Essential cookies required for basic website functionality and security
  • Performance cookies that help us understand how visitors use our site
  • Preference cookies that remember your settings and customization choices
  • Marketing cookies used to deliver relevant content and measure campaign effectiveness

You can control cookie preferences through your browser settings or our cookie management tool. However, disabling certain cookies may affect your ability to use some features of our platform.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through your registered email address or prominent notices on our platform.

Minor updates that don't materially affect your rights will be reflected in the "last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Our Data Protection Team

For any privacy-related questions or to exercise your data rights, please contact us:

Email: info@sorenthialux.com

Phone: +442072444800

Address: Tae Kwon Do & Fitness Centre, Unit 2 Brockholes Way, Garstang, Catterall, Preston PR3 0PH, United Kingdom